The ability to deliver effective capabilities is at the heart of any successful business.
Capabilities do not come into being perfectly formed but tend to mature as the perceived need for them becomes more apparent.
Driven by both external and internal influences the motivation to establish and mature a capability arises from the relative benefits it brings to the business. Usually competing with other capabilities for the development dollar understanding how and when it can provide value assists in the prioritisation process for having the capability either realised or improved.
Once built or modified then subsequently utilised measuring the effectiveness of the capability to deliver provides the required feedback to the maturation cycle.