Tag Archives: Business Outcomes

Intentions, Actions and Business Outcomes

The aphorism “The road to hell is paved with good intentions” is particularly apt when looking at businesses or governments that aren’t doing as well as they should. Intending to do something is not the same as actually doing it. … Continue reading

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Enterprise Architecture: Transitioning from Goals to Outcomes and Capabilities to Services

To succeed, a business needs to transition its goals into beneficial outcomes. Goals, in being realised, need to be supported by business capability which describes what a business is able to do and services which leverage combined capabilities to define … Continue reading

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