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- A Simple Change Cycle
- Enterprise Architecture – A measure of success!
- Understanding business activity - a key to achieving success.
- Analogy to Newton's Laws
- Enterprise Architecture: Baselining Performance Metrics
- 'Business on a Page'
- Using the Enterprise Architecture to tell a story.
- Over-sell, under-deliver!
- Behavioural Maturity
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Tag Archives: Service Delivery
Having worked as a consultant working for a large company selling products and services to its clients I frequently heard the two mantras ‘ Over deliver and deliver early’ and ‘Deliver on-time and under budget’ Whilst both of these seemed … Continue reading
Performance metrics are often established as a mechanism to establish the effectiveness of a business and the delivery of its services. Who, however are the metrics designed to assist. Over the last three months I have been an active user … Continue reading